Privacy Policy

Last Updated: April 2023

Welcome to Ayurmetic! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ayurmetic.com and make a purchase of our handmade Ayurvedic soaps.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

When you interact with our website, we may collect the following types of personal data:

  • Personal Information: Name, email address, phone number, billing and shipping address.
  • Payment Information: Payment card details are processed securely via third-party payment gateways. We do not store your card details.
  • Account Information: Username, password (if you create an account).
  • Order Details: Products purchased, order history, delivery status.
  • Device Information: IP address, browser type, device used, and usage data collected via cookies or analytics tools.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.
  • Communicate with you about your order, account, or customer service requests.
  • Send marketing communications (only if you opt-in).
  • Improve our website, products, and services.
  • Prevent fraud and ensure the security of our platform.

Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

  • Third-party service providers (e.g., payment gateways, delivery partners, hosting providers) to help operate our business.
  • Legal Authorities when required by law or in response to valid legal requests.
  • Analytics and Marketing Tools such as Google Analytics or Facebook Pixel, with anonymized data where applicable.

Cookies and Tracking Technologies

Our website uses cookies to:

  • Enable core functionalities like shopping cart and user login.
  • Analyze site usage to improve user experience.
  • Provide personalized content and targeted ads (with your consent where required).

You can manage cookie preferences through your browser settings.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Correct or update inaccurate information.
  • Request deletion of your data.
  • Withdraw consent for marketing communications.

To exercise any of these rights, please contact us at sales@ayurmetic.com 

Data Security

We use industry-standard security measures, including SSL encryption, to protect your personal information. However, no online platform is 100% secure, so please use caution when sharing sensitive data.

Children's Privacy

Ayurmetic does not knowingly collect or solicit personal information from children under the age of 13. If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to delete it.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

Contact Us

If you have any questions or concerns about this Privacy Policy, you may contact us at:

Ayurmetic
Email: sales@ayurmetic.com
Phone: +91 77090 09077
Address: Sai Arogyam, Anant Apartment, 881/A, near Mahesh Purandare Classes, Sadashiv Peth, Pune, Maharashtra 411030